Privacy Policy
1. Introduction
This Privacy Policy applies to the electronic journal platform and related services operated by Cytelix Press LLC (hereinafter referred to as “we”). It aims to inform you how we collect, use, store, and protect your personal information, as well as the rights you enjoy. Please read and understand the content of this policy carefully. By continuing to use our services, you indicate that you agree to all the terms of this policy.
2. Personal Information We Collect
(1) Information You Voluntarily Provide
Account Registration Information: Information such as your name, email address, mobile phone number, and password that you fill in when registering an account.
Subscription and Purchase Information: Payment information (such as bank card number, payment account, etc.) and subscription preferences (such as your interested journal categories, push frequency, etc.) that you provide when subscribing to electronic journals or purchasing relevant value-added services.
Feedback and Communication Information: Personal information you provide and relevant content involved in the communication process when you feedback problems or put forward suggestions to us through customer service channels, suggestion boxes, etc.
Content Creation Information: If you are an author or contributor, we will collect your name, affiliation, contact information, academic background, and relevant information about your submitted works.
(2) Information We Collect Automatically
Device and Network Information: When you use our platform, we will automatically collect information such as your device model, operating system version, IP address, network operator, and browser type, which is used to optimize platform adaptation and user experience.
Usage Behavior Information: Information such as your browsing records, click preferences, reading duration, download records, and search keywords on the platform, which is used to analyze your needs and push personalized content.
Log Information: Our servers will automatically record log information such as your access time, accessed pages, and operation paths, which is used to ensure platform security and troubleshoot faults.
3. Purposes of Information Use
Providing Core Services: Provide you with core services such as browsing, downloading, and subscribing to electronic journals, and process your subscription orders and payment requests.
Optimizing User Experience: Recommend journal content that interests you based on your usage behavior and preferences, and optimize the platform’s functions and interface design.
Security Assurance: Monitor and prevent cyber attacks and fraudulent behaviors by analyzing log and device information, ensuring the information security of you and the platform.
Communication and Feedback: Respond to your consultations and feedback in time when you need help, and provide you with technical support and solutions.
Academic Exchange and Cooperation: For authors and contributors, it is used for organizing academic exchange activities and对接cooperation projects.
4. Storage and Protection of Information
Storage Period: We will store your personal information within the period required by laws and regulations according to the purposes of information use. For example, transaction records will be stored for at least 5 years after the transaction is completed, and user registration information will be deleted after you cancel your account (unless otherwise provided by laws and regulations).
Storage Location: Your personal information will be stored on our servers, and we will take necessary technical measures to prevent information leakage, loss, or tampering.
Security Measures: We adopt technical means such as data encryption, firewalls, and intrusion detection, as well as strict internal management systems, to ensure the security of your personal information. We will only divide the permissions of internal employees when necessary, ensuring that only authorized personnel can access your personal information.
5. Sharing and Disclosure of Information
Sharing Principles: We will not share your personal information with any unrelated third party unless we obtain your explicit authorization or unless otherwise provided by laws and regulations.
Authorized Sharing Scenarios: With your authorization, we will share necessary information with cooperating payment institutions, logistics service providers, etc. to complete payment, delivery, and other service processes.
Mandatory Disclosure: If we receive a lawful request from judicial or administrative organs, or in order to protect our and the public’s legitimate rights and interests, we may disclose your personal information.
6. Your Rights
Access and Correction: You have the right to access your personal information. If you find any errors in the information, you can contact us at any time to make corrections.
Deletion: You have the right to request us to delete your personal information. After verifying your identity, we will handle it in accordance with the requirements of laws and regulations.
Withdrawal of Authorization: You have the right to withdraw your authorization for us to use your personal information at any time. After withdrawing the authorization, we will no longer use your information for the authorized purposes, but this will not affect the use of your information before the withdrawal of authorization.
Complaint and Reporting: If you believe that our information processing behavior infringes upon your legitimate rights and interests, you can complain to us through customer service channels or report to the relevant regulatory authorities.
7. Protection of Minors
The platform services are mainly targeted at adult users. If you are a guardian of a minor, you should guide the minor to use our services and supervise the minor’s use of personal information. We will not actively collect personal information of minors. If we find that a minor has provided personal information without the consent of the guardian, we will delete it in time.
8. Updates to the Policy
We may update this Privacy Policy from time to time in accordance with changes in laws and regulations, business development, and other circumstances. The updated policy will be displayed on the platform. By continuing to use our services, you indicate that you agree to the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or need to exercise your rights, you can contact us through the following methods:
Customer Service Email: info@cytelixpress.com
Contact Address: 30 N Gould St Ste N Sheridan, WY 82801, USA
You can provide suggestions for the above content based on the actual situation of the publisher, such as adding information processing explanations for specific business scenarios or refining security protection measures. If you need to modify or improve specific clauses, feel free to communicate with me at any time.